This Payment Policy outlines the terms and conditions governing payments and billing for services provided by DeCaptcha. By purchasing or utilizing our services, you acknowledge and agree to comply with the provisions set forth in this policy.
We employ secure, industry-standard payment processing systems to safeguard your financial information.
Payments are accepted exclusively through secure, third-party payment processors. The following methods are supported:
We accept the following payment methods:
All transactions are encrypted and processed via PCI-compliant payment gateways to ensure security.
Our services operate on a prepaid credit system designed to provide users with flexibility and convenience:
The following terms apply to the use of prepaid credits:
All credit purchases are final and non-refundable, except under the following specific circumstances:
We may provide refunds in the following cases:
Refund requests must be submitted within seven (7) business days of the transaction date. Approved refunds will be credited back to the original payment method.
Purchased credits do not expire and will remain in your account indefinitely.
Accounts that remain inactive for more than 12 consecutive months may be subject to closure in accordance with our Terms of Service.
The following terms apply regarding credit balance:
Service will be automatically restored upon successful credit purchase.
We reserve the right to adjust pricing and credit consumption rates to reflect changes in operational costs and market conditions.
Any pricing changes will be posted on our website and communicated to users in advance.
This Payment Policy may be revised periodically to reflect business, technical, or legal updates.
For payment-related inquiries, our dedicated support team is ready to assist
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)
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